Blog

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1 mins

Customer Service

Excellent customer service means following best practices, having  a pleasant attitude and being knowledgeable.  To stand out among the competition, one must go further to exceed rather than just meet expectations.Know your product – to offer...

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1 mins

Independent Retailer VS. Big Box Stores

Choosing where to buy your flooring Is no easy task. Most customers save the flooring as the last step in the home renovation process, leaving little or no wiggle room in the budget. Below are important items to consider when deciding where to...